A selection of end-of-tenancy feedback from student groups who've lived in the portfolio. Unedited, attributed, and every one on file.
Straightforward from start to finish. Every question answered within the day, and the house was exactly as advertised on move-in — which shouldn't be a surprise, but as anyone who's rented before knows, often is.
Six of us, and no arguments about who got the bad room — they're all doubles. Doesn't happen in student houses.
Boiler went out one December and someone was there the same afternoon. Try getting that from an agency.
Deposit came back in full, ten days after we moved out. Full itemised checkout report — no disputes, no drama.
My mum read the contract and rang up with about fifteen questions. She got answers to all of them, in plain English. That was the moment I knew we'd picked well.
We stayed a second year, then a third. I don't think anyone else in our year renewed anywhere — most of them switched houses annually because their landlord was terrible.
Kitchen was refitted the summer before we moved in. Looked genuinely new, not landlord-new.
One of us dropped out mid-tenancy. It was handled without any drama. Replacement was signed on within three weeks and we didn't lose any of our deposit.
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